Privacy Policy

Energyfest.es is operated by NEW ERA VISIONARY GROUP IBERIA, S.L.. By continuing to use the services of Energyfest.es, you confirm that you are at least 18 years old, have read and fully understood the Privacy Policy and Cookie Policy, and agree to the processing and use of your personal data in accordance with these policies.

If you are under 18 years old, you may use  Energyfest.es services only with the consent of a parent or legal guardian. The parent or legal guardian must review the Privacy Policy and Cookie Policy and provide consent for the processing of personal data in accordance with the stated terms. Energyfest.es may take reasonable measures to verify the existence of such consent. Parents or legal guardians are responsible for protecting the personal data of minors.

NEW ERA VISIONARY GROUP IBERIA, S.L. is not liable for any damages resulting from the removal of false information and/or information provided without the necessary parental or legal guardian consent.

NEW ERA VISIONARY GROUP IBERIA, S.L. processes personal data from the user's online account on www.energyfest.es in accordance with the principles, rules, and regulations outlined in this policy. The company does not disclose personal data from user accounts on www.energyfest.es to third parties.


In certain cases, NEW ERA VISIONARY GROUP IBERIA, S.L. may share personal data of individuals who visit the event and/or purchase tickets for the event with third parties, but only if the specific event requires the transfer of personal data regarding the interested individuals, and only if the purposes, reasons, and authority to collect personal data from customers (those purchasing or attending the event) on behalf of the third party are established.

In such cases, the personal data of event attendees/ticket buyers will be transferred byNEW ERA VISIONARY GROUP IBERIA, S.L. to the company requesting such data, in compliance with the provisions described below and security measures in accordance with legislation and internal policies. In these cases, customers will be informed on the event page at  Energyfest.es about the necessity to transfer personal data to third parties for the organization and more efficient conduct of the event. The purchase of tickets for the event and the input of personal data of attendees/ticket buyers for the event indicate the consent of the interested parties to the transfer and processing of their personal data to the third party.

In these cases, NEW ERA VISIONARY GROUP IBERIA, S.L. acts as a data processor for the collection of personal data from ticket buyers/attendees and does not have the authority of a data controller. The data controller is the third-party company that requested the data collection on its behalf. At the same time, NEW ERA VISIONARY GROUP IBERIA, S.L.  ensures the processing of personal data for the purposes specified by the third-party company, in accordance with the provisions described below, legislation, and internal policies. For additional information, the data subject may contact NEW ERA VISIONARY GROUP IBERIA, S.L. using the contact details provided on the website www.energyfest.es.

In other cases and for the purposes described below, NEW ERA VISIONARY GROUP IBERIA, S.L. has the status of a data controller in accordance with the Personal Data Protection Law.


Principles of Data Protection

  • The collection of personal data will only be carried out for specified, explicit, and lawful purposes.
  • Data will NOT be processed by third parties in a manner incompatible with these purposes.
  • Personal data will be accurate and up-to-date (where necessary).
  • The processing of personal data will be carried out in a lawful, fair, and transparent manner.
  • All personal data will be kept confidential and stored with high security.
  • Personal data will not be transferred to third parties, except where necessary for the purposes of providing services in accordance with the existing agreements between the parties.
  • Individuals whose data is being processed have the right to request access to their personal data, its correction and deletion, objection to or restriction of its processing, as well as the right to data portability.


Personal Data

Personal data means any information that can be linked to an identified or identifiable individual.

Personal data includes all types of direct or indirect information (i.e., used in connection with other data) relating to the subject, such as name, surname, address, email address, phone number, etc.


Collection of Personal Data

The data we collect may include the following:

  • Name and contact details (your first and last name, email address, home/residential address in case of ticket delivery, mobile phone number, and other necessary data if required to achieve the specified goal in accordance with applicable laws).
  • Data about your device and how you and your device interact with our products, obtained through cookies.
  • We collect data about the features you use, the products you purchase, and the web pages you visit.
  • Device and network data you use to connect to our products. This includes data about operating systems and software applications installed on your device, including product keys. It also includes IP address, language, and regional settings.


Purpose of Collecting Personal Data

Informing customers about order verification and dispatch, resolving cancellation issues, or any other problems related to the order, purchased products, and/or services.

  • Sending periodic newsletters and/or notifications via email only if the interested party (the buyer) has explicitly consented. These may include promotional offers, alerts about the start or cancellation of an event, changes in the date, time, location, etc.
  • Market research, tracking and monitoring sales, and customer/buyer behavior.

Additionally, NEW ERA VISIONARY GROUP IBERIA, S.L. may provide personal data of the buyer to other partner companies, but only based on their confidentiality obligations and solely for the aforementioned purposes, ensuring that this data is kept secure and that this personal information is provided in accordance with applicable law. This may include payment/banking service providers, courier service providers, marketing service providers, or other services provided by companies with whom we may develop joint market trading programs for our products and services.

By continuing to use the services of www.energyfest.es, I declare that I have read and fully understood the privacy policy and the cookie usage policy and consent to the processing and use of my personal data in accordance with the aforementioned policies.


Use of Personal Data

We will use personal data only for the purpose for which it was collected, and we will store the data only as long as necessary for the purposes stated above.

We will store customer information for the period during which their account is active, for any of the purposes mentioned above.

Access to personal data is strictly limited to NEW ERA VISIONARY GROUP IBERIA, S.L. personnel who have the necessary authorization and a clearly defined need to use the data.


Security of Processing

Personal data will be processed in a secure manner, and appropriate technical measures will be applied and maintained to protect it from accidental or unlawful destruction or loss, alteration, disclosure, or unauthorized access, especially when processing involves data transmission across a network, as well as against any other form of unlawful processing.

Questions related to the security of personal data can be sent to [email protected].


Access and Correction or Deletion of Personal Data

Customers have the right at any time to request access to, correction, updating, blocking, deletion, or restriction of the processing of collected data.

To update personal data, we recommend users to inform us of any changes or discrepancies.

To view or modify personal data or to obtain information related to personal data, please contact [email protected] with a signed and dated request.

Subscribing to our newsletter allows you to stay informed about the latest promotions, loyalty programs, access to order history, vouchers/discount codes, and personalized offers via email.

The user can unsubscribe from the NEW ERA VISIONARY GROUP IBERIA, S.L. newsletter at any time. In this case, promotional offers will no longer be sent to the user. The user can resubscribe to the newsletter at any time.

In case of non-use of the user account online for 2 years, NEW ERA VISIONARY GROUP IBERIA, S.L.  will notify the user of its intention to keep the online account for the next 3 years. Otherwise, the account will be deleted. If the user refuses, remains silent, or does not respond within 15 days from the notification about the intention to delete the user’s online account,NEW ERA VISIONARY GROUP IBERIA, S.L. will delete the inactive online user account. If necessary, the user can re-register their online account.